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↑    HBR Staff/Paula Daniëlse/Getty Images This article says that to obtain the best possible NPS (Net Promoter Score) is to get customer evaluation at the right time in the customer's purchase and use journey. It's really about understanding the ...

↑    [Photo: Paola Chaaya/Unsplash] New habits and new technologies bring mental roadblocks that this article offers 6 ways to un-jam this. by AYTEKIN TANK  -  28 Sept. 2019 6 ways to declutter your mind and get new ideas flowing again If you feel guilty about your...

Frequently Company strategy will include an implelentation section. Less frequently, implementation will take into account the actual and current operating model of the company and identify how to explain and train to take the necessary steps to shed current habits...

↑    Photo Pixabay/cc Souvent négligé, il est impotant que le transition du cadre et entre cultures se passe bien pout tout la famille par Katie Russell  -  le 13/08/2019 Enfants expatriés : comment les aider à s’adapter Privés de leurs repères familiers, les enfants...

It's more than obvious that technology has upended the way we interact and communicate. In our network of friends and in our families Individuality and belonging to a group has been transformed. But business organisations have in many cases been slower to adapt and...

↑    HBR Staff/Holloway/Getty Images Persuasion more than ever vital as channels multiply and getting attention and engagement has to happen in seconds not minutes. This article show what's fundamental  The Art of Persuasion Hasn’t Changed in 2,000 Years by Carmine...

Knowing the market you operate in and knowing the players inside out is invaluable to create a differential advantage and to avoid dangers along the road. This article explains how to do this.    by Matthew Harrison & Julia Cupman Competitor Intelligence Research...

↑  Getty Images Good insights here on business practice        by Robert Glazer  -  234 July 2019 Counteroffers Don't Work - Here's Why You Shouldn't Make or Accept Them It's a familiar situation for an employee: You've applied for a new job, gotten a great offer, and...

↑   Shutterstock The pendulum is swinging away stakeholders that challenge to building trust with stakeholders. Of course stakeholders should stick up for their interests, but this can be done within a framework collaboration and earned trust rather than an...

↑    Hydrogen is a clean and viable replacement for fossil fuels in transport, energy storage and power-to-gas applications  -  Image: REUTERS/Issei Kato Hydrogen power is clean to use and clean to generate when produced by renewable sources (wind solar etc..) . This...