This artilce testifies to the trend in cross-fertilisation underway in mobility to distill and apply lessons learned from experience on different continents.

     

29 October 2019

Leading MaaS Executive Joins Wunder to Fuel US Expansion | Wunder Blog

Today, I have the pleasure of officially introducing Melika Jahangiri, our new Vice President of Business Development – Key Accounts, to the Wunder Mobility team!

Based in Los Angeles, Melika is a mobility space veteran, and her impressive work experience in the space makes her an excellent addition to our growing North America team. Melika joins us from Ridecell, where she was Director of Growth, and has held positions at Ford Motor Company as well as car-sharing companies Envoy and Borrow.

I conducted a Q&A with Melika to learn a bit more about what drives her.

WELCOME TO THE TEAM, MELIKA! WE’RE SO HAPPY TO HAVE YOU HERE AT WUNDER. CAN YOU TELL US HOW YOU GOT YOUR START IN THE MOBILITY SPACE?

By accident, actually. I was working at Sonder and a friend of mine was starting a new mobility company called Envoy and he was trying to convince me to leave Sonder to join him to head up their sales and get the company up and running. After I saw the research within the mobility landscape and the trends within car ownership, I decided this is a space I want to be in. I would say Envoy gave me a taste but really Ford Motor Company/Chariot really got me on the hook.

WHAT BROUGHT YOU TO WUNDER MOBILITY?

I actually was familiar with Wunder Mobility during my time at Ford Motor Company because we were going to use their technology in Europe and potentially in other parts of the world for carpooling and some of our international launches. Collectively, we were always impressed by their technology and speed to market on features and adaptability to grow within the trends of the market.

In February of this year, Wunder reached out to me wanting to connect about a role within the U.S., but it wasn’t the right time. I was always “wundering” about Wunder, and when the team reached out later, it was time.

CAN YOU TELL US MORE ABOUT YOUR ROLE?

Certainly, my role as Vice President of Business Development – Key Accounts is really working with the team to address the specific and unique needs of our customers. This can include anything from a startup that has raised over $10 million and is expanding heavily, to a large OEM starting a new service with a large fleet of their vehicles or simply launching several pilots, running consecutively at times, where our product can help them get their MVP to the market quickly. These kinds of companies have different needs from their technology providers which may require different processes and structure so that really requires a certain level of expertise and understanding to help them execute.

By having someone who has done this role in the past both with a large OEM but also with a technology provider, it is helpful to the client and internally to help drive these conversations. By helping them think through the decision making process, not just from a technology standpoint but from operations, scale and launch success this really helps equip the client for long term success with their projects. We look at ourselves as an extension of our client’s teams so we are always thinking of ways to add value outside of just providing a software solution. We really want to use our expertise and relationships in this space to benefit the ecosystem.

LA HAS BECOME THE MOBILITY HUB OF THE U.S.

Additionally, being on our executive leadership team with my experience helps us think through new lines of business or products within the organization that we should be paying attention to or creating, overseeing trends within our different clients and cities we are operating in as well as making sure as we scale, we are working more efficiently and effectively with our teams both internally and with our clients as a whole.

With that, I will be primarily be working on our North America efforts with the team and building out our workforce. We believe the U.S. market presents an exciting opportunity to expand and that Wunder Mobility’s unique product offerings are ideal for the American market. We are extremely committed to our growth within the U.S., and our ongoing expansion aligns with our customers’ needs.

WHAT DO YOU SEE AS THE BIGGEST OPPORTUNITY IN MOBILITY IN THE U.S.?

The U.S. is a fantastic market for mobility so there is a ton of opportunity there. We see some really interesting startups being created, raising an incredible amount of money with huge expansion goals that you really don’t see anywhere else. For example, look at Bird’s story: incorporating in September 2017, raising $15 million in February 2018 and by June 2018 they were at $300 million and expanding (very quickly) into 100 cities worldwide. You just don’t see that kind of growth and expansion anywhere else but the States so being there is critical especially since mobility can change sometimes from months to weeks and being able to be agile with your product in order to be competitive is imperative.

We chose LA as our HQ because it has become a “mobility hub” in the U.S. It’s a critical market for Uber, Lyft, Lime, Bird, and has become a home to other compelling mobility players like Fair, Wheelz, and HyreCar. We’re in great company here and we view success in LA as a benchmark for mobility success globally.

WHAT IS YOUR FAVORITE MODE OF TRANSPORTATION?

The scooter, hands down. I use a scooter several times a day and I love trying them all. It has really been a game-changer when it comes to the first/last mile solution and it allows me to take the metro more as well as walk more because I know there will be scooters for me to take throughout the city.

A fun fact about myself is that I actually live car-free (in Los Angeles!), and am personally reliant on new mobility solutions – like scooters – to get around every day. People are always surprised that we are a car-free home in Los Angeles and they are really interested in how I am a consumer of mobility every day. I have the unique experience of being able to speak to mobility services not only from an operator perspective but as active user of MaaS products so it allows me to help our clients and prospects think through different use cases for their products. I’ve even seen some large automotive companies change the name of their fake “ideal user” to “Mel” after we meet which is quite amusing.

Also, scooters are my favorite way to see a new city. You can get more time in your day to explore that way and it’s a lot of fun too.

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